From the main menu, arrive at the Work Order Types setup with this path: Setup > Operations > Work Order Types.
The Work Order Types list is displayed. Click the Add Work Order Type button at the upper left of the form.
The Edit Work Order Type form is displayed. There are only two data entry fields on the form, and both are required.
- Description — Type in a description. Maximum 50 characters.
- Appointment Length — This is an estimated amount of time, in minutes, that it will take to complete the work. This field is optional.
When finished, click the Save button at the bottom of the form.
