An Invoice may be edited if the following conditions are true:
- No payments have been applied to the invoice.
- The invoice has not been mailed or emailed to the customer.
- The user has permissions for editing invoices.
To edit an Invoice, you must first access the customer record.
From the main menu, arrive at the Customers list with this path: CRM > Customers.
The Customers list is displayed. Locate the customer in the list, and then click on the hyperlink in the Customer # column to open the customer record.
The Customer record is displayed. Click on the Invoices tab. A list of all invoices for the customer will be shown in the grid area. In the Invoice # column, click on the hyperlink of the invoice you want to edit.
The Invoice is displayed. At the upper right of the page, click the Edit button.
The Invoice is displayed in edit mode. Make the necessary changes, and when finished, click the Save button at the upper right of the page.
