Follow these steps to record a paper check refund in Managely
- Go into the customers page in question and checkmark the show all invoices check box.
- Click on the invoice number you wish to refund (in our example this is invoice 21568).
- Click on the payments tab below and push the unapply button to the right and this will unapply the payment from the invoice
- Go back into the customers page (In this example if you click on Chewy Steckel right und ether Manual Invoice 21568 it will take you there)
- Click on the Payments tab below and push the Issue Refund check button
- Enter a check number, Check Date, Check Memo, select a Bank, enter the refund amount, checkmark the Issue Refund checkbox to the left of the payment and push the Add Refund Check button
- Your refund will be added successfully
Note: You will be able to send a paper check refund from Managely in a future release.