Collections (Enterprise)

Articles

Collections
The Collections page has a grid that lists all collection queues created in the setup. The grid shows these columns: Name — This is the name of the collection queue from the queue’s setup. Description — This is the description of the collection q...
Sequenced Collection Queues
Sequenced collection queues have the Auto Sequence Queue? switch turned to yes. These automatically pull customers into the queue based on that customer’s balance and how past due they are. There are multiple checks performed to automatically place ...
Customer Collections Tab
The Customer page has a Collections tab. This shows the collection activities that have been performed for this customer with the following columns: Activity Date — Date and time of activity Status — Status associated with the activity when it wa...
Collections Activities
Collection activities record actions taken by users while trying to collect on a customer. You can add a collection activity from either the collection queue or the customer’s detail page on the Collections tab. Click the Add Activity button: Col...
Collections Statements
When a statement is sent to a customer (through the automated statement functionality or through the customer’s Invoices tab), Managely records a collection activity that shows a statement was sent. This activity records the collection status of the...