RMA

The Return Merchandise Authorization page shows all RMAs that have been created. It is also for creating RMAs. (Inventory > RMA)  It is also possible to generate an RMA from four areas: a bill, a receipt, a work order, and a miscellaneous part re...

The repair order, regardless of whether it is being returned direct expense or from a warehouse, will not generate any GL entries. This is also a way to generate a packing slip to send back to the vendor, which can also be a way to track whether t...

When creating an RMA, the following are updated in Managely depending on whether it is a part return by a direct expense or a return from a warehouse. Direct Expense Job Costing associated with the work order is updated to account for any parts ...

Repair orders (RMAs with the "Receive Parts Back?" option set to Yes) have a button to download the packing slip, which displays the parts and other information about the RMA.

RMAs that are not repair orders (Receive Parts Back not checked) have a Generate Credit button on the top right. This redirects to the Create Credit page, with the Vendor and parts automatically populated from the RMA. After the credit is saved,...